Simplesoft Solutions were able to help Meridian save time and money by implementing Infor CRM.
Meridian Bioscience is a fully integrated life science company that manufactures and distributes a broad range of innovative diagnostic test kits and offers biopharmaceutical enabling technologies to quickly and accurately detect some of the most common infectious diseases.
Sales operations spent 30+ hours a week gathering and analyzing data for weekly reporting. Data was a challenge due to multiple systems and reporting tools within the organization. Additional analysis of data was required due to management’s challenge of data validity.
We replaced the outdated and challenged reports with a business intelligence tool using Infor CRM and Infor Advanced Analytics, proactively looking for trends and presenting real time metrics of closes, placements, and opportunities. Infor Advanced Analytics is the view into the business adopted by the whole organization. Continuing to manually manage that bulk list data was not sustainable - so Simplesoft implemented their Infor CRM SLX Asset Management module, which installed seamlessly with the upgraded CRM system. Through this module, the asset lists can be imported into Infor CRM SLX all at once, saving hours of manual data entry.
